1. Operator and scope
REISNO operator: limited liability company “________”; country of registration: ________; registration number: ________; registered address: ________. Contact: support@reisno.com. The final legal form will be confirmed with the operator details. REISNO serves businesses, sole traders and their authorised adult representatives acting professionally. Mandatory individual rights remain applicable regardless of an account label.
2. Acceptance on behalf of the company
Before registering, the representative can read the linked documents. They actively confirm their authority and accept these Terms, Platform rules, Subscription and refund terms and Complaints procedure, then select “Create workspace”. The server records the document version and copy, time, language, user and company. Privacy and cookie policies are information notices; acknowledging them does not authorise advertising or optional trackers. Silence or browsing does not replace active acceptance.
3. The REISNO service
The platform provides information access to freight and vehicle listings, company profiles, contacts and available reviews. Unless expressly agreed in a separate contract, the operator is not a carrier, freight forwarder, shipper, agent, insurer or party to a transport contract, does not receive freight payments and does not guarantee transactions. Revealing a contact does not place an order. Participants directly agree routes, cargo, prices, taxes, timing, insurance, documents and payment.
4. Accounts and verification
Companies must provide accurate and current details and only documents and data they are entitled to share. Impersonation and creating replacement accounts to evade restrictions are prohibited. A company is responsible for its authorised staff within applicable law, must protect credentials and promptly report compromised access. Verification means submitted materials were reviewed within the platform procedure; it is not government certification or a guarantee of every statement, solvency, licensing, insurance or a particular journey. Check each counterparty independently before contracting.
5. Participant content and rights
Content rights remain with their owners. The company grants a non-exclusive permission to store, technically reproduce, format and display submitted content solely to operate, search and moderate REISNO. Permission lasts while content is listed; limited copies may remain afterwards for backups, legal requirements and defence of rights. Verification documents do not become public under this permission. Copying contact databases, reselling access, bulk collection and using contacts for spam without a separate lawful basis are prohibited. Mandatory copyright exceptions remain available.
6. Access, changes and termination
Access depends on role, verification, current plan and service mode. Online payments are temporarily disabled; features may change and interruptions or errors may occur. Accepting these Terms alone does not activate a paid service. For breaches, suspected fraud or security risks, the operator may proportionately restrict an action, listing or account. Urgent restrictions may precede review; reasons and an appeal opportunity are provided unless disclosure is legally prohibited or would prejudice an investigation. Request account closure through support; necessary evidence and records may be retained as described in the Privacy policy.
7. Liability and its limits
The operator does not promise a number of leads, contracts, profits or uninterrupted availability. Participants generally remain responsible for their offers, lawful cargo, permits, transport, payment and counterparties. To the extent applicable law permits, indirect loss and lost profits are excluded and total compensation for direct loss from an ordinary breach is limited to that company’s service fees for the preceding 12 months. These limits do not cover intent, gross negligence, death or personal injury, mandatory refunds, non-waivable data protection remedies or any other liability that cannot lawfully be limited. Free access does not remove such liability. No provision releases the operator from its own statutory duties.
8. Third-party claims and disputes
Companies must stop established violations and assist with claims caused by their unlawful content or conduct. Reimbursement to the operator requires a legal basis, proven causation and documented reasonable losses and does not cover the operator’s own fault. The company must have an opportunity to explain the circumstances before a claim is settled. Support may facilitate discussions; this does not prevent immediate access to competent courts or authorities or shorten statutory periods.
9. Law, versions and notices
Ukrainian law is proposed for a future Ukrainian operator; the final choice depends on completion of the operator details. Until then, applicable conflict-of-law and jurisdiction rules determine the position, including mandatory protections in relevant countries. Ukrainian is the principal text and English a translation without limiting rights to intelligible information. Material changes are notified at least 15 days ahead, except urgent legal or security changes. Expanded contractual obligations require renewed express acceptance. New versions do not overwrite prior acceptance or apply retroactively. An invalid provision does not invalidate the remaining lawful terms.