1. Current mode
Online payments are temporarily unavailable and there are no automatic charges. Launch offer: the first 50 active verified companies without a separate plan receive our highest plan, Team, free for two calendar months. Places are allocated after administrator approval, subject to availability; registration alone does not reserve a place. Previously approved eligible companies join in order of first approval, with their period starting at the offer launch. Technical and demo companies are excluded. One gift per company; extra accounts and reapproval do not restart it. Existing manual plans are preserved. The workspace shows the expiry date and access ends automatically; verification and suspension rules continue to apply. Owners can invite employees within the plan’s 1 / 2 / 3 / 5 seats, including the owner. A pending invitation reserves a seat for 72 hours. Employees have their own passwords and work with company listings; the owner can revoke their access. After a downgrade, work features remain available to the owner and earliest-joined employees within the new limit. Employee photos and phone numbers are optional and visible only in the protected part of the service. Indicative plans are not a completed payment order. Administrator-granted access alone is not evidence of payment. Expiry of free access neither creates a debt nor constitutes consent to a paid subscription.
2. Trial and future paid access
For companies not receiving the launch gift, the standard model provides one 72-hour trial after the company’s first approval. Start and expiry are shown in the workspace. Before any future payment, the seller, features, geography, quotas, duration, full price and currency, taxes, service start, cancellation and refund rules must be disclosed. Payment requires a separate order. Price changes do not apply retroactively to an agreed period.
3. Renewal and cancellation
Registration or acceptance of general Terms does not authorise auto-renewal. If introduced, it requires separate express agreement to the schedule and amount or calculation method and accessible cancellation of future charges. Declining a subsequent period does not automatically undo services already provided. Account restrictions and payment disputes are reviewed separately with regard to reasons and legal rights.
4. Refunds and erroneous charges
For future duplicate or erroneous charges or paid services not provided due to the operator’s fault, email support@reisno.com with the order reference, date, amount and explanation. Never send a full card number, CVV or bank password. After verification, erroneous amounts are returned and non-provision is addressed through an appropriate refund or other agreed remedy. Not using functional B2B access does not guarantee an unconditional refund; final rules for a particular plan must be disclosed before purchase. There is no blanket no-refunds rule; mandatory consumer rights and other compulsory protections prevail.
5. Payment boundaries
REISNO does not hold freight payments or provide escrow. Freight, cargo, demurrage and transport payment disputes belong to the parties to that contract. The payment provider, its rules, settlement currency and refund timing must be specified before payments are connected: ________.